Return Policy
This policy outlines how service booking changes and return requests are handled for outdoor movement programs.
Cancellation Window
Requests sent at least 24 hours before a scheduled session are reviewed for eligible rescheduling or refund pathways under the purchased plan.
Late Cancellation
Requests within 24 hours may receive partial credit when operational conditions allow, including staffing and route preparation commitments.
No-Show Handling
If a participant does not attend and does not provide notice, the session may be marked as used unless exceptional circumstances are documented.
Processing Timeline
Approved returns are generally processed within 7-14 business days through the original payment method where available.
Chargeback and Billing Questions
Customers should contact us first for billing support before filing payment disputes to allow timely internal review and resolution.
Contact Information
Rejuvenateherbal, 55 Lee Rd, Lenox, MA 01240, United States. Phone: +18002323969. Email: hello@rejuvenateherbal.world.